Frequently Asked Questions
Everything you need to know about shopping with Dollaritem.com
What is the minimum order requirement?
As a wholesale provider, we typically require a minimum order value of $500 to ensure we can provide the best bulk pricing for our customers.
How long does shipping usually take?
Most orders are processed within 1-2 business days. Shipping times vary by destination but generally range from 3 to 7 business days for ground delivery within the continental US.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal and wire transfers for large bulk orders.
Can I return items if they are damaged?
Yes, we accept returns for damaged or defective merchandise within 10 days of receipt. Please contact our customer service team to initiate a Return Merchandise Authorization (RMA).
Do you offer international shipping?
Currently, we primarily ship within the United States and Canada. For other international inquiries, please contact our export department for a custom freight quote.
Are your products sold in case packs?
Yes, most of our general retail items are sold in pre-defined case quantities to maintain our low wholesale pricing. Case sizes are listed on each individual product page.